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Om Taxi Service

Best Taxi Service in Dehradun & Uttarakhand

Chat on WhatsApp Call: 7055864205

Terms and Conditions of Service

Trusted Service

Welcome to Om Taxi Service. By booking a taxi, outstation cab, or Char Dham Yatra package through our website or phone desk, you agree to comply with and be bound by the following terms and conditions:

1. Booking Confirmation & Token Deposit Policy (5% to 10%)

At Om Taxi Service, we maintain complete transparency in our booking structure. For all outstation cab journeys, multi-day holiday packages, and sacred Char Dham Yatra circuits, bookings are officially confirmed and locked upon payment of a nominal 5% to 10% token deposit (e.g., ₹1,500 to ₹5,000 depending on vehicle category and package duration). The remaining 90% to 95% balance fare is payable conveniently at the time of pickup or during the journey via UPI, cash, or card.

Why is a 5% to 10% Token Advance Required?

  • Dedicated Fleet & Driver Reservation: Mountain routes and long-distance tours require dedicating a commercial vehicle and a certified hill chauffeur exclusively to your travel dates. The token deposit guarantees that the vehicle is blocked in our central dispatch schedule and will not be reassigned.
  • Protection Against Ghost Bookings & Fair Peak Allocation: During peak pilgrimage (May–June, September–October) and holiday seasons, taxi availability across Uttarakhand is extremely limited. The nominal token eliminates speculative/ghost bookings and guarantees genuine pilgrims priority access to verified cabs at locked fares.
  • Upfront Operational & Regulatory Clearances: Facilitates pre-processing of mandatory route compliances before your arrival, including Uttarakhand green cess entry permits, inter-state transit paperwork, Fastag pre-funding, and mandatory 25-point vehicle mechanical inspection and sanitization.

Transparent Payment Schedule: The 5% to 10% deposit is 100% credited against your final trip invoice. There are zero handling fees or hidden surcharges. Once the token is processed, an official Booking Confirmation Voucher with complete trip itinerary is dispatched instantly via WhatsApp and Email.

2. Luggage & Seating Capacity

Passengers must adhere to government passenger capacity per vehicle (Sedan: 4 passengers, SUV: 6-7 passengers, Tempo Traveller: 12-26 passengers). Overloading is strictly prohibited under motor vehicle safety norms.

3. Hill Route Regulations & Mountain Night Travel

Night travel on Uttarakhand hill routes is restricted after 8:00 PM as per state transport safety orders and mountain police guidelines. Chauffeurs will ensure safe arrival at designated night halt destinations before nightfall for passenger safety.

4. Tolls, Hill Permits & Border Taxes

All-inclusive packages cover national highway tolls, state green taxes, and driver allowances as detailed in your trip quotation. Any extra unlisted detours or municipal parking charges outside standard halts are payable as per original receipts.

5. AC Operation in High Mountain Sectors

In high-altitude hill ascents and steep mountain ghats, vehicle AC may be temporarily switched off to prevent engine overheating and maintain optimal vehicle climbing performance and passenger safety.

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